The Delaware Elevator Service Department is available to provide preventative maintenance, call back service, repairs and testing to many different types of elevator equipment. We are available 7 days a week and 24 hours a day in the event of an elevator emergency.
Several contract options (listed below) are available for our commercial and residential clients in order to meet specific needs.
Types of elevator maintenance contracts Delaware Elevator provides:
Full Maintenance Agreement:
Includes scheduled maintenance visits, call back service 7 days a week – 24 hours a day, all parts outlined in contract, as well as performing an annual safety/pressure test. This contract is geared for our commercial clients, but is also available to residential clients.
Full Maintenance Regular Time Agreement:
Includes scheduled maintenance visits, call back service Monday through Friday from 8:00 am to 5:00 pm, all parts outlined in contract and an annual safety/pressure test. This contract is also geared more for our commercial clients, but is available to residential clients as well.
Full Maintenance Differential Agreement:
Includes scheduled maintenance visits, annual safety/pressure test and call back service (calls responded to after 5:00pm will be billed at the difference between our overtime rates and our regular time rates). All parts outlined in the contract will be provided.
Oil and Grease Maintenance Agreement:
Includes maintenance visits to be performed at selected intervals (monthly, quarterly, semi-annually or annually). An annual pressure/safety test may also be included. Any service call backs would be billed at our hourly billing rates – with all parts being billable. The quarterly, semi-annual and annual Oil and Grease Maintenance Agreement provides adequate coverage for our residential clients.
Quality Lift Maintenance Agreement:
Includes two scheduled maintenance visits, two service callbacks per year, all parts outlined and an annual safety/pressure test. This option is popular among our residential customers.
All of our contracts include our 24-hour answering service at no additional charge to the customer.