Our main goal and objective for Service is to provide a safe and reliable service to all of our customers every day of the week, 24 hours a day. We take pride in providing this service in a prompt manner keeping our customers happy and meeting their elevator needs. We strive to be better each and every day through our team connection with all of our qualified departments.
We currently employ over 70 team members within the Service Department. We provide Managers, Supervisors, and quality CET and QEI Technicians who meet all certifications needed in each of our dedicated areas (see Qualifications).
Our President, Vice President, Service and Operations Managers are available 24 hours a day, 7 days a week.
We work on all types of elevators and vertical transportation including commercial, residential, industrial, and marine Our vast qualifications allow us the ability to work on a large range of various manufacturers’ equipment.
The areas we currently provide service to are Maryland, Delaware, Virginia, DC, Pennsylvania, New Jersey, North Carolina, and Florida, however we continue to work on growing some surrounding areas as well.
All major decisions can be made from our main office without customers having to go through a lot of red tape. We are able to make rapid decisions when needed in order to get your elevator up and running in the quickest timeframe.
We have a large warehouse and parts storage in order to stock equipment needed to expedite getting your elevator running in lieu of having to always place orders for parts and equipment and wait for sometimes long lead times to receive and restore your elevator.